Support

Getting Started

SunFlow requires a Growatt inverter account. On the Connect screen, enter your Growatt credentials and select your region. Not sure which region? Try Global first — it covers most countries outside North America and China.

Don't have a Growatt account yet? Tap Demo Mode on the Connect screen to explore all features with realistic demo data.

Widgets Not Showing Data

Widgets require an API token from your Growatt account:

• Log in at mqtt.growatt.com
• Go to Settings → Account Management
• Copy or generate your API token
• Paste it in SunFlow → Settings → Widgets section → Save

Note: Widgets are a Pro feature. A subscription is required to enable them.

Subscriptions

Pro — Home screen and lock screen widgets with push-driven data refresh every ~10 minutes.

Siri shortcuts are free for everyone, no subscription required. Pro includes a 7-day free trial. To restore a previous purchase, go to Settings → Restore Purchases.

Data Looks Outdated

Pro subscribers see widget updates every ~10 minutes via push notification. If data looks old:

• Open the app to trigger a manual refresh
• Check your inverter is online and communicating with Growatt's servers
• Verify your API token is still valid in Settings

App Crashes or Won't Load

Try force-quitting and reopening the app. If the issue persists:

• Restart your iPhone
• Check you're running the latest version of SunFlow
• Re-enter your credentials if you recently changed your Growatt password

Siri Shortcuts Not Working

Siri shortcuts are free for everyone — no subscription required. If shortcuts aren't responding, try opening the app once, then re-add the shortcuts via the Shortcuts app.

Not Affiliated with Growatt

SunFlow is an independent app developed by Sebastian Guerrero. It is not affiliated with, endorsed by, or officially connected with Growatt. For issues with your inverter hardware or Growatt account, please contact Growatt directly.